SHIPPING - Orders are processed and shipped Monday through Friday. - Orders with in-stock items placed Friday, Saturday or Sunday will ship the following Monday or Tuesday. In-stock orders placed Monday through Thursday will ship the next shipping day or day after. - You will be notified of back-ordered items by email or phone. These items will ship when available or may be canceled for a full refund. - Orders requesting Free UPS Ground and under $20.00 will be shipped USPS Mail. - Orders shipping to Hawaii will be shipped Blue or Red. Hawaii is not eligible for Ground service or Ground service specials. If Ground service is selected a Harken representative will contact you with the additional shipping charges. - Shipping services available: • UPS Ground/Mail (1-7 day service depending on location) • UPS Blue (2 day service) • UPS Red (overnight service) - Orders are shipped from Pewaukee Wisconsin facility. - Shipping Schedule - Shipping Charges Please contact Harken customer service before placing order for time sensitive shipments. Tel: 262-691-3320; Email: customerservice@harken.com TAX - State sales taxes calculated and charged for shipments into CA, FL, IL, MD, NJ, RI, WI. - Tax on clothing orders from NJ and RI will be calculated, charged and credited back to your credit card. RETURNS Send All Returns to: Harken, Inc. Attn: E-Commerce Returns Dept 1251 East Wisconsin Avenue Pewaukee, WI 53072 USA - Customer is responsible for return shipping costs - credit for product only. - Please include copy of ecommerce invoice or packing slip with the returned package for prompt credit. - If the return is an exchange for items that total more than the original order please include your credit card number with expiration date. - Questions? Contact Harken Customer Service at: Tel: 262-691-3320; Email: customerservice@harken.com Close-out items are non-returnable. INTERNATIONAL SHIPPING HarkenStore does not ship internationally. Please contact a Harken International dealer for your order. If there is not a dealer in the area please contact Harken International Customer Service at Tel: 262-691-3320; Email: customerservice@harken.com. |